Shipping Policys

At Axim Mart, we are committed to delivering your products quickly, securely, and at the best possible rates.

1. Order Processing

Orders are processed within 1-3 business days after payment confirmation.
You will receive an email confirmation once your order is placed and another with tracking information once your order has shipped.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

Domestic Shipping (Within India): 3–7 business days
International Shipping: 7–15 business days (depending on location)

Please note that delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Charges

Free Shipping on orders above ₹999 (India only).
For orders below ₹999, standard shipping charges will apply, calculated at checkout.
International shipping rates will be calculated based on destination and package weight.

4. Tracking Your Order

Once your order ships, we’ll send you a tracking link so you can follow your package’s journey in real-time.
Please allow up to 24 hours for tracking updates to appear.

5. Delays & Issues

While we strive to ensure timely deliveries, factors like weather conditions, strikes, customs checks, or high-volume seasons may cause delays.
If your order is significantly delayed, please contact our support team at [support@aximmart.com].

6. Lost or Damaged Packages

If your package is lost in transit, we will assist you in contacting the carrier and arranging a replacement where applicable.
For damaged packages, please contact us within 48 hours of delivery with photos of the product and packaging.

7. Contact Us

For any shipping-related questions, please reach out:
📧 Email: [support@aximmart.com]